Drowning in emails? Invoices piling up? Admin has a habit of making itself the boss. I'm here to help you take back the reins.
With more than 30 years of customer service, including 14 years in banking and finance. I've managed busy inboxes and over 20 programs and systems in an environment where deadlines matter, privacy is essential and "close enough" doesn't cut it.
I love helping sole traders and small business owners. You put everything into your business, and you deserve someone in your corner who cares about it too. I'll help take the admin pressure off so you can focus on what you do best.
There are two sides to me: polished corporate Karen, who's professional, organised and comfortable dealing with people from all walks of life, and chainsaw-wielding, camping, travelling Karen, who's happy to roll up her sleeves and tackle the messy jobs. Both are practical, dependable and fond of getting things sorted.
I'm a natural planner and organiser. My version of "going with the flow" involves knowing where the flow starts, what time we're leaving and whether I should pack lunch.
Do I know everything? No. But "I don't know... yet" usually means I'm already asking questions and looking into it. I'll draw on my experience and a great community to find a practical solution that suits your business.
With me, you can expect honest communication, a bit of banter, a good laugh and a bucketload of support. Let's get a few things off your desk and give you more time for what matters.